TRY Stockholm × eComID: The Returns Reduction Platform For eCommerce
TRY Stockholm × eComID: The Returns Reduction Platform For eCommerce
Fashion e-commerce has an average return rate of 24.4%and some retailers face rates as high as 40-50%. Returns cost e-commerce businesses approximately $816 billion annually worldwide
Your customers aren't trying to hurt your business. Size issues are by far the biggest cause of apparel returns, followed by quality concerns and style mismatches. They simply can't figure out what fits their body or matches their style from photos and size charts.
Fashion e-commerce has an average return rate of 24.4%and some retailers face rates as high as 40-50%. Returns cost e-commerce businesses approximately $816 billion annually worldwide
Your customers aren't trying to hurt your business. Size issues are by far the biggest cause of apparel returns, followed by quality concerns and style mismatches. They simply can't figure out what fits their body or matches their style from photos and size charts.
Brands we're proud to work with.
Brands we're proud to work with.
Brands we're proud to work with.
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From size charts to perfect fits
TRY Stockholm and eComID share a commitment to removing friction from fashion e-commerce. eComID goes beyond traditional solutions by building detailed customer profiles that include not just measurements, but fit preferences, style history, and what actually works for each body type.
When customers shop with eComID, they see personalized size recommendations, fit predictions, and style matching based on what they've loved before. No more ordering three sizes to keep one.
TRY Stockholm and eComID share a commitment to removing friction from fashion e-commerce. eComID goes beyond traditional solutions by building detailed customer profiles that include not just measurements, but fit preferences, style history, and what actually works for each body type.
When customers shop with eComID, they see personalized size recommendations, fit predictions, and style matching based on what they've loved before. No more ordering three sizes to keep one.
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The sustainability impact you can measure
In 2020, shipping returned items resulted in approximately 16 million metric tonnes of CO₂ emissions equivalent to powering two million homes for a year. Every return you prevent makes a real environmental difference.
What eComID delivers:
• Accurate size recommendations that reduce fit-related returns
• Style matching that prevents regret purchases
• Environmental impact tracking for ESG reporting
• Customer trust that drives repeat purchases
In 2020, shipping returned items resulted in approximately 16 million metric tonnes of CO₂ emissions equivalent to powering two million homes for a year. Every return you prevent makes a real environmental difference.
What eComID delivers:
• Accurate size recommendations that reduce fit-related returns
• Style matching that prevents regret purchases
• Environmental impact tracking for ESG reporting
• Customer trust that drives repeat purchases
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Built into Gears from day one
Headless commerce shouldn't feel complicated. eComID integration comes standard with our Gears platform:
• Personal return rate based on order history
• Size finder & recommendations
• Conversational search
See it live: Check out how eComID works seamlessly on Stronger and Dedicated both powered by Gears with eComID fully integrated.
Headless commerce shouldn't feel complicated. eComID integration comes standard with our Gears platform:
• Personal return rate based on order history
• Size finder & recommendations
• Conversational search
See it live: Check out how eComID works seamlessly on Stronger and Dedicated both powered by Gears with eComID fully integrated.
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Turn returns into competitive advantage
Real growth happens in the months and years after go-live—that's where TRY works as a proactive partner. We continuously optimize your ECOM ID implementation, refining algorithms and predictions based on your actual customer data.
While competitors offer "free returns" and eat the cost, you'll be preventing returns and keeping the profit.
Let's solve your returns problem
Stop treating symptoms. Start preventing returns. Your customers, your CFO, and the planet will thank you.
Real growth happens in the months and years after go-live—that's where TRY works as a proactive partner. We continuously optimize your ECOM ID implementation, refining algorithms and predictions based on your actual customer data.
While competitors offer "free returns" and eat the cost, you'll be preventing returns and keeping the profit.
Let's solve your returns problem
Stop treating symptoms. Start preventing returns. Your customers, your CFO, and the planet will thank you.
See ECOM ID in action · Learn more about ECOM ID
Real growth happens in the months and years after go-live—that's where TRY works as a proactive partner. We continuously optimize your ECOM ID implementation, refining algorithms and predictions based on your actual customer data.
While competitors offer "free returns" and eat the cost, you'll be preventing returns and keeping the profit.
Let's solve your returns problem
Stop treating symptoms. Start preventing returns. Your customers, your CFO, and the planet will thank you.
Our Design Awards on Storyblok
Our Design Awards on Storyblok
Our Design Awards on Storyblok
Swedish Design Award Nominated
Stronger
2025
Swedish Design Award Nominated
Stronger
2025
Swedish Design Award Nominated
Stronger
2025
Swedish Design Award Nominated
Dedicated
2025
Swedish Design Award Nominated
Dedicated
2025
Swedish Design Award Nominated
Dedicated
2025
Swedish Design Award Gold
Mini Rodini
2024
Swedish Design Award Gold
Mini Rodini
2024
Swedish Design Award Gold
Mini Rodini
2024
Swedish Design Award Nominated
EQPE
2024
Swedish Design Award Nominated
EQPE
2024
Swedish Design Award Nominated
EQPE
2024
Swedish Design Award Nominated
Röhnisch
2024
Swedish Design Award Nominated
Röhnisch
2024
Swedish Design Award Nominated
Röhnisch
2024
German Design Award Gold
OAS
2024
German Design Award Gold
OAS
2024
German Design Award Gold
OAS
2024
Swedish Design Award Silver
OAS
2022
Swedish Design Award Silver
OAS
2022
Swedish Design Award Silver
OAS
2022